If you’re applying for an entry-level job or an internship, no one expects you to have ANY work experience. So, what the heck can you include in your resume if you have none? After all, most resume examples you see on the web are 80% about work experience. The process of writing a resume might seem super scary to you. How to Write a Resume for Your First Job?
Want to learn how? Check out our complete guide on how to make a resume. If you manage to create a “good” resume, you’re going to 2x your chances of getting hired.
When applying for a job, you’re (in most cases) going to be asked for a resume accompanied by a cover letter. Its main purpose is to show off your best self to potential employers.
Provided coaching, training new employees on call center operations, troubleshooting techniques, and collaborated on calls with new hires.A resume is a brief summary of personal and professional experiences, skills, and education history. 
Opened tickets and maintained documentation to track tickets through resolution. Managed the overall customer call queue to ensure timely response to incoming customer calls. Documented problems including detection information, diagnostic results, and repair information by utilizing the trouble ticketing system. Diffused escalated customer situations while setting accurate expectations for issue resolution. Resolved customer technical issues to ensure all issues are closed in time with the right resolution and highest customer satisfaction. Answered incoming calls and provide helpdesk support to resolve issues on the server-side and client-side using Retain Helpdesk tool. Provided superior customer support & service to Comcast’s WiFi customers by answering a full range of customer requests, inquiries, and complaints relating to WiFi services and general inquiries.
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